We chose this hotel from the Booking.com website based on price and proximity to most things in the Minneapolis area. This was a weekend trip where we explored several places including the Bakken Museum, the City Mill Museum and Mall of America. I chose a hotel that had a pool because the weather was less than ideal so we wanted to have the option to do something when it was snowing outside.
***I feel like this property has been updated since we stayed here based on recent photos.
Our room looked like we walked into a 1980s film set. The hotel was very clean and the rooms were really clean, however, the bed was so worn that we slept in these divets in the mattress where probably millions of other bodies laid before us. It felt gross. The room had a great counter space for us to store our foods and a small fridge. The room did not have a microwave. We ordered pizza our second night there and there was plenty of space for eating and storing the pizza. We had a clean bathroom and the room overall was clean. I just had an issue with the bed. The pull out couch mattress was like sleeping on the rocky floors of the forest.
The front desk staff and the housekeeping staff were spectacular. I see that there were prior complaints but when we needed extra of anything they were more than willing to help. The front desk was helpful for finding a list of restaurants that we would enjoy and they gave me a coupon for our pizza that made it less than $15 with delivery for a pizza.
The pool was really nice, however, there were both nights groups of loud and rowdy, drunk adults enjoying the pool. They were drinking a lot and it seemed that the front desk staff had no control over this. It was uncomfortable and I was concerned for safety reasons. They did not look old enough to drink and it was my impression that they were mostly high school age.
The food options that they had in the lobby were standard for any Marriott and expensive. We did not partake in any of the things they offered but it looked good. We were happy with our pizza coupon and pizza we got delivered!
I would give this hotel a good rating for cleanliness and friendly staff. The areas that were lacking were the dated rooms, the awful bed and pull out sofa mattress and the lack of care of the parties at the pool presumably by teenagers. The hotel is located in a great location, there are restaurants nearby, it was not difficult to get to different attractions in the area and there also was shopping nearby including a Super Target.